Lead Technical Writer and Knowledge Systems Architect with 10 years of experience designing enterprise documentation architecture, developer APIs, and AI-automated publishing workflows.
Cloud migration test strategy, ANSI X12 837 EDI validation, defect lifecycle governance, and 13-stage MCO onboarding WBS.
Authoring standard for 400+ articles: active voice, Step/Result patterns, system variable tables, and quality checklists.
Developer guide for healthcare interoperability: OAuth2 bearer tokens, FHIR resource schemas, rate limits, and webhooks.
AI agent fleet that reviews, scores, and publishes articles against custom quality rubrics. Structured output schemas, adversarial verification, and automated Document360 API publishing.
End-to-end automation extracting Jira JQL, enforcing schema validation, and publishing categorized HTML release notes across 10+ consecutive biweekly deliveries (1 day → 2 hrs).